Privacy Policy

Last updated: March 2026

1. Data controller

The data controller is the Charleroi Museum non-profit association (ASBL), whose museums are located at:
Glass Museum — 80, rue du Cazier, 6001 Marcinelle
Museum of Fine Arts — 67, boulevard Mayence, 6000 Charleroi
Contact: musees@charleroi.be

2. Data collected

This website does not automatically collect any personal data when you visit. No tracking or analytics tools are active.

If you subscribe to our newsletter, we collect your name and email address solely to send you our news. This data is not shared with third parties.

If you contact us by email, your details are used only to respond to your request.

3. Cookies

This site uses a single technical cookie, pll_language, set by the Polylang plugin to remember the language you selected during your visit. This cookie is strictly necessary for the site to function and does not require your consent.

No advertising, analytics, or third-party cookies are used.

4. Retention period

Newsletter data is retained until you unsubscribe. Contact emails are kept only as long as needed to handle your request.

5. Your rights

Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, and object to the processing of your personal data. To exercise these rights, contact us at musees@charleroi.be.

You also have the right to lodge a complaint with the Belgian Data Protection Authority: autoriteprotectiondonnees.be